Frequently Asked Questions
- What is the warranty on WeighMax scales?
- All WeighMax consumer scales come with a 5 year limited warranty for Kitchen Scale and Bathroom Scale, 10 year limited warranty for Postal Scale and Pocket Scale.
- Can WeighMax scales be calibrated?
- Absolutely, WeighMax scales can be calibrated, please see the instruction manual for more details.
- When I turn on the scale, the display show "OUTZ", what does this mean?
- OUTZ is displayed when too much force (i.e. overload) has affected, and potentially damaged the load-cell.
- When I turn on the scale, the display show "Lo", what does this mean?
- "Lo" is displayed when the battery is running out, and you need to change the battery.
- When I turn on the scale, the display show "EEEE" or "EE", what does this mean?
- "EEE" or "EE" is displayed when overload, please remove the items immediately to avoid damaging the scale.
- What sizes are available for WeighMax Scales?
- OEM products are welcome, please contact sales@weighmax.com
- What sizes are available for WeighMax Scales?
- WeighMax scales are available in a wide range of sizes and capacities. Please see specific product specifications for more details.
- What shall I pay more attention on when using the scale?
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- Please put the scale on a flat surface.
- Please do not use the scale in the shaking circumstance, otherwise the reading would not be accurate.
- Do not overload the scale, otherwise it will damage the scale.
- Please put the items in the middle of the scale platform to ensure the exact weighing.
- Use scale only in room temperature environment to ensure accurate weights.
- Please turn off scale when not in use to prevent corrosion and to sustain the scales usage.